Refund policy
RETURNS AND EXCHANGES
30-Day No Questions Asked returns and exchanges. You may return the Goods for a full refund of the product price, or exchange the Goods for another SIONYX product, as long as you obtain a Return Material Authorization (RMA) within thirty (30) days of receipt of the Goods. Returns initiated after thirty (30) days of receipt of the Goods are subject to a 15% restocking fee. You are responsible for paying all return shipping fees.
Returns of defective Goods will be processed as a Warranty Claim and subject to SIONYX’s Limited Warranty.
You can obtain an RMA number by contacting SIONYX Customer Care at support@sionyx.com.
